How does billing work?
Billing is handled in monthly subscriptions of $99 per hour for website management and support. This is prepaid support time that you can use during that month or can be saved and used later. Time is deducted from your account by the minute and only when you authorize us to do the work.
Can I change my plan later?
Yes, we have three plans available for you to choose, depending on thelevl of support you will need. If your needs outgrow your current plan, you can always upgrade to the next available plan. If your needs go beyond our current offering, we can also do custom plans tailored for your needs. If you ever have questions on which plan just let us know and we will do a free estimate for you..
Can I cancel at any time?
You can cancel any time during the first 30 days. After the 31 day we require a one year commitment. However, we do have no commitment plans available as well. Just give us a call at 484-534-9515 or email us at firstname.lastname@example.org and let us know that you wish to cancel. If you are not satisfied within the first 30 days, we will refund your money. We do not offer refunds beyond the first 30 days of service.